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Come Work With Us

  • Assistant Store Manager - Toronto

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry. As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market. At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

     THE TEAM

    Everyone on our Retail Team works together towards a common goal: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.

    As Assistant Store Manager, you will be responsible for:

    • Oversee specific responsibilities to support Store Manager
    • Step in to oversee the customer experience and the retail team when Store Manager isn’t present in store
    • Builds upon and contributes to Store Manager vision that drives success of all business metrics
    • Works cross-functionally with key partners in-store and out of store to drive business results and community marketing strategy
    • Clearly communicating feedback to team and Store Manager and coaches team to support in their development
    • All about service and ensuring we are meeting the needs of our customers
    • Agile, open and curious
    • Ease with offering feedback and receiving it too!
    • Excited to learn, grow and adapt in a new environment

    Assistant Store Manager Qualifications:

    • Minimum two years’ work experience as retail or sales leader
    • Natural leader and driven to excel
    • Flexible availability to support the needs of the business
    • Previous knowledge of the Cannabis industry considered an asset
    • Applicants must be 19 years of age or older

    This is a full-time position based out of Toronto, Ontario.

    Note: The successful candidate will be required to complete background and reference checks.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements. 

    Superette welcomes applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

     

     

    Apply Now
  • Assistant Store Manager - Ottawa

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry. As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market. At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

    THE TEAM

    Everyone on our Retail Team works together towards a common goal: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.

    As Assistant Store Manager, you will be responsible for:

    • Oversee specific responsibilities to support Store Manager
    • Step in to oversee the customer experience and the retail team when Store Manager isn’t present in store
    • Builds upon and contributes to Store Manager vision that drives success of all business metrics
    • Works cross-functionally with key partners in-store and out of store to drive business results and community marketing strategy
    • Clearly communicating feedback to team and Store Manager and coaches team to support in their development
    • All about service and ensuring we are meeting the needs of our customers
    • Agile, open and curious
    • Ease with offering feedback and receiving it too!
    • Excited to learn, grow and adapt in a new environment

    Assistant Store Manager Qualifications:

    • Minimum two years’ work experience as retail or sales leader
    • Natural leader and driven to excel
    • Flexible availability to support the needs of the business
    • Previous knowledge of the Cannabis industry considered an asset
    • Applicants must be 19 years of age or older

    This is a full-time position based out of Ottawa, Ontario.

    Note: The successful candidate will be required to complete background and reference checks.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.

    Superette welcomes applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

     

     

    Apply Now
  • Key Leader - Toronto

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry. As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market. At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

    THE TEAM

    Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to anenvironment that is fast-paced, fun and full of opportunity.

    As Key Leader, you will be responsible for:

    • Supporting the store leadership team in driving business results
    • Represent the store leadership team when they are not in store
    • Providing feedback to your team in support of operational and service excellence
    • Delivering an exceptional customer experience and always leading by example
    • Opening and/or closing the store in alignment with company standards

    Key Leader Qualifications:

    • Minimum one year work experience in retail or sales environment leadership role
    • Natural leader and excited to develop upon business acumen
    • Team player and driven to excel
    • Love of learning and growing your skill set
    • Committed to delivering an exceptional customer service experience
    • Flexible availability to support the needs of the business
    • Ability to troubleshoot and think clearly in times of high volume
    • Previous knowledge of the Cannabis industry considered an asset
    • Applicants must be 19 years of age or older

    This position is based out of Toronto, Ontario.

    Note: The successful candidate will be required to complete background and reference checks.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements. 
    Superette welcomes applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

     

    Apply Now
  • Key Leader - Ottawa

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry. As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market. At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

    THE TEAM

    Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to anenvironment that is fast-paced, fun and full of opportunity.

    As Key Leader, you will be responsible for:

    • Supporting the store leadership team in driving business results
    • Represent the store leadership team when they are not in store
    • Providing feedback to your team in support of operational and service excellence
    • Delivering an exceptional customer experience and always leading by example
    • Opening and/or closing the store in alignment with company standards

    Key Leader Qualifications:

    • Minimum one year work experience in retail or sales environment leadership role
    • Natural leader and excited to develop upon business acumen
    • Team player and driven to excel
    • Love of learning and growing your skill set
    • Committed to delivering an exceptional customer service experience
    • Flexible availability to support the needs of the business
    • Ability to troubleshoot and think clearly in times of high volume
    • Previous knowledge of the Cannabis industry considered an asset
    • Applicants must be 19 years of age or older

    This position is based out of Ottawa, Ontario.

    Note: The successful candidate will be required to complete background and reference checks.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.
    Superette welcomes applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

     

    Apply Now
  • Manager Retail Operations - Toronto

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry.

    As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market.

    At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

    THE TEAM

    Everyone on our Retail Team has a common goal: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.

     

    THE OPPORTUNITY

    The Manager of Retail Operations is a leadership position within our Retail Team that creates success by ensuring everything that touches the retail stores directly supports the teams in driving results. This role is focused on building and executing on operations focused programs in order to drive and support high performance across retail. The Manager of Retail Operations knows retail, technology and what it takes to create a best in class experience for our customers and store teams. This leader is consistently connected to the retail teams to support the overall vision of the brand come to life through ensuring every function in our stores has a “why” and serves a purpose. You are relentless when it comes to creating efficiency across stores and are a natural problem-solver leaving no stone unturned. You are committed to building a consistent Superette experience across all retail units through delivering operational excellence.

    As the Manager of Retail Operations, you are a natural leader that is agile, inspiring and a strong communicator. You are also skilled at managing your time across multiple projects and seek to create solutions with cross-functional partnership.

     

    THE ROLE

    As Manager of Retail Operations, you will be directly responsible for:

    • Identifying opportunities for efficiency across retail stores
    • Managing New Store Opening timing and planning with cross-functional partners
    • Managing projects from end to end to ensure excellence from ideation to implementation
    • Understanding all regulations as outlined by the AGCO, OCS & Health Canada
    • Build relationships with third party vendors to support successful implementation of operations programs and technologies
    • Consistently updating and managing Standard Operating Procedures to support scaling best practices
    • Working with cross-functional partners to build out effective operations programs that best support the stores and team member job love
    • Visiting all stores on a consistent basis to support Area Manager(s) & Store Managers to maximize their business results and ensure consistency across multiple units
    • Working closely with Area Manager(s) to produce best-in-class operations across the board
    • Cultivating operational excellence through program implementation and on-going management of these programs
    • Working closely with retail and cross-functional partners to enhance technology, communication, security and planning
    • Building and maintaining strong professional relationships across departments in addition to those out in the field
    • Acting with urgency and efficiency when it comes to implementing solutions for the retail stores
    • Identifying and communicating business needs and opportunities

    As Manager of Retail Operations, you are:

    • A strong and passionate leader who strives for results while having fun doing it
    • Outgoing and committed to excellence across all areas of the business
    • Able to communicate needs of the business and make powerful requests for yourself, the retail team and the business
    • Incredibly organized and ability to maximize your time with ease
    • Able to prioritize needs of the business with ease and roll up your sleeves with the retail team to understand every nuance of the retail business
    • Passionate about the Superette brand and the cannabis retail industry
    • Able to easily identify opportunities for efficiency across stores
    • A very strong communicator with feedback, ideation, coaching and celebrations
    • Logical, organized and thoughtful; detail-oriented without losing the big picture
    • All about service and ensuring needs of our customers are met across multiple channels
    • Innovative and excited to create
    • Agile, open and curious
    • Able to offer and receive feedback with ease
    • Experienced in people development and identifying top talent
    • Excited to learn, grow and adapt in a new environment
    • Driven to grow your career in the cannabis retail industry

    Reporting Directly To:  VP Retail & Sales

    Qualifications:

    • Proven experience as a program and/or project manager considered an asset
    • Minimum five years experience within an operations team with a growing retailer or in food & beverage considered an asset
    • Previous experience in executing store/unit openings in retail or food & beverage

    Travel: Based in Toronto, Regular visits to stores

    *Please send your resume and cover letter to careers@superetteshop.com and in the Subject Line of the email please highlight the position that you are applying for.

    Note: The successful candidate will be required to provide references.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.

    Superette believes in providing an inclusive workplace where all individuals have opportunity to succeed.

    We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.



     

    Apply Now
  • Store Manager - Toronto

    THE BRAND

    Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry.

    As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market.

    At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

    THE TEAM

    Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.

    THE OPPORTUNITY

    Our Store Managers are savvy, agile and inspiring. Each Store Manager leads a team of passionate and dedicated Budtenders and Inventory Specialists who all work together to cultivate the best customer experience in the cannabis retail environment.

    As a Store Manager, you’ll set the pace and the tone to support your team to produce outstanding business results while having fun doing it!  You will ensure strong sales performance while fostering and nurturing your team across a variety of roles and departments within the store, including Front of House, Operations and Inventory Management. You will work closely with our Retail Leadership and Operations teams to support the growth of the business and the growth of your team with the goal of growing yourself as well!

    A Superette Store Manager is a natural leader who has the ability to be proactive, entrepreneurial and builds strong and committed teams.

    THE ROLE

    As a Superette Store Manager, you will be directly responsible for:

    • Recruitment of top talent to build the brand and profitability
    • Oversee all retail operations for a single location
    • Development of talent pipeline for further growth
    • Execute, coach and lead the customer experience for top-performing sales
    • Work closely with your management team to produce business results across the board
    • Reaching company goals and maintain KPIs including healthy comp growth as established with key business partners
    • Contributing to a grassroots community marketing strategy and partnering with our community marketing team to support the growth of the market
    • Maintaining a clean, ‘on-brand’ and well merchandised store to support the customer journey
    • All regulatory requirements and reporting with the AGCO
    • Performance management of team and build opportunities for mentorship and development
    • Supporting product allocation with proper assessment of inventory levels and a strong understanding of what merchandise supports sales and the customer experience
    • Managing labor, operating hours and standard operating procedures in alignment with Superette’s cultural values
    • Consistently incredible customer experience that is friendly, informative and efficient
    • Identifying and communicating business needs and opportunities

    As a Superette Store Manager, you are:

    • A strong and passionate leader who strives for results while having fun doing it
    • Outgoing and committed to excellence across all areas of the business
    • Ability to communicate needs of the business and make powerful requests for yourself, the team and the business
    • All about service and ensuring we are meeting the needs of our customers
    • Identify top talent and build a strong team
    • Innovative and excited to create
    • Agile, open and curious
    • Ease with offering feedback and receiving it too!
    • Experienced in training and on-boarding talent
    • Experienced in performance management, people development and executing on disciplinary action as required
    • Excited to learn, grow and adapt in a new environment
    • Driven to grow your career in the cannabis retail industry

    Requirements:

    • Receipt of all applicable licenses from the Alcohol and Gaming Commission of Ontario (the “AGCO”)
    • Compliance with the rules and regulations of the AGCO, including but not limited to the rules and regulations of the AGCO pertaining to the role of Store Manager
    • Completion of training certification through CannSell Ontario and receipt of the certificate of completion, pursuant to the Cannabis License Act and Ontario Regulation 468/18
    • Police background check will be required as per AGCO regulations
    • All applicants must be 19 years of age or older 

    Location: Seeking candidates in Toronto

    Travel: Limited

    Experience: minimum of two years experience as manager of high volume and a large team considered an asset

    *Please send your resume and cover letter to careers@superetteshop.com and in the Subject Line of the email please highlight the position that you are applying for.

    Note: The successful candidate will be required to complete background and reference checks.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.

    Superette believes in providing an inclusive workplace where all individuals have opportunity to succeed.

    We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.

     

    Apply Now

Are we hiring? Always. Interested in joining our crew? Drop us a note at careers@superetteshop.com and paperclip that resume onto your email.

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