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Come Work With Us

  • Store Manager - Toronto (Spadina)

    THE BRAND

    Superette is a cannabis retail brand that entered the Canadian adult-use market in April 2019. We make buying cannabis as enjoyable as consuming it. Our team creates retail experiences that are thoughtful, delightful, and familiar.

    THE TEAM

    Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to an environment that is fast-paced, fun and full of opportunity.

    THE OPPORTUNITY

    Our Store Managers are savvy, agile and inspiring. Each Store Manager leads a team of passionate and dedicated Budtenders and Inventory Specialists who all work together to cultivate the best customer experience in the cannabis retail environment. As a Store Manager, you’ll set the pace and the tone to support your team to produce outstanding business results while having fun doing it! You will ensure strong sales performance while fostering and nurturing your team across a variety of roles and departments within the store, including Front of House, Operations and Inventory Management. You will work closely with our Retail Leadership and Operations teams to support the growth of the business and the growth of your team with the goal of growing yourself as well!

    A Superette Store Manager is a natural leader who has the ability to be proactive, entrepreneurial and builds strong and committed teams.

    THE ROLE

    As a Superette Store Manager, you will be directly responsible for:

    • Recruitment of top talent to build the brand and profitability

    • Oversee all retail operations for a single location

    • Development of talent pipeline for further growth

    • Execute, coach and lead the customer experience for top-performing sales

    • Work closely with your management team to produce business results across the board

    • Reaching company goals and maintain KPIs including healthy comp growth as established with key business partners

    • Contributing to a grassroots community marketing strategy and partnering with our community marketing team to support the growth of the market

    • Maintaining a clean, ‘on-brand’ and well merchandised store to support the customer journey

    • All regulatory requirements and reporting with the AGCO

    • Performance management of team and build opportunities for mentorship and development

    • Supporting product allocation with proper assessment of inventory levels and a strong understanding of what merchandise supports sales and the customer experience

    • Managing labor, operating hours and standard operating procedures in alignment with Superette’s cultural values

    • Consistently incredible customer experience that is friendly, informative and efficient

    • Identifying and communicating business needs and opportunities 

    As a Superette Store Manager, you are:

    • A strong and passionate leader who strives for results while having fun doing it

    • Outgoing and committed to excellence across all areas of the business

    • Able to communicate needs of the business and make powerful requests for yourself, the team and the business

    • All about service and ensuring we are meeting the needs of our customers

    • Able to identify top talent and build a strong team

    • Innovative and excited to create

    • Agile, open and curious

    • Able to offer and receive feedback with ease

    • Experienced in training and on-boarding talent

    • Experienced in performance management, people development and executing on disciplinary action as required

    • Excited to learn, grow and adapt in a new environment

    • Driven to grow your career in the cannabis retail industry

    • Requirements:

    • Receipt of all applicable licenses from the Alcohol and Gaming Commission of Ontario (the “AGCO”)

    • Compliance with the rules and regulations of the AGCO, including but not limited to the rules and regulations of the AGCO pertaining to the role of Store Manager

    • Completion of training certification through CannSell Ontario and receipt of the certificate of completion, pursuant to the Cannabis License Act and Ontario Regulation 468/18

    • Police background check will be required as per AGCO regulations

    • All applicants must be 19 years of age or older

    Minimum of two years experience as manager of high volume and a large team considered an asset

    Location: Toronto Travel: Limited

    Note: The successful candidate may be required to supply references.

    We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best meet the requirements.

    Superette is an equal opportunity employer. We are committed to building a diverse, inclusive and safe workplace where all team members have the opportunity to succeed. We believe this begins with recruitment.

    To better represent the communities we serve, Superette encourages applications from individuals of all backgrounds, ancestry, gender identity, sexual orientation, ages and abilities. If you require accommodation for a disability at any stage of the recruitment process, applicants are asked to make their accommodation needs known.

    If your experience is contrary to this statement, please share your feedback and experience at community@superetteshop.com.

    Apply Now

Are we hiring? Always. Interested in joining our crew? Drop us a note at careers@superetteshop.com

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