THE BRAND

Superette is a cannabis retail concept created for the Canadian adult-use market. We launched Superette in the Ottawa market in April 2019 and are excited to be part of a fast paced and growing industry. As part of Superette, you will be a part of an exciting and growing brand within a new industry in the Canadian retail market. At Superette we work to create a better retail experience within cannabis retail. We’re familiar without feeling boring. We’re current without feeling trendy. We’re inviting without feeling try hard, and we’re convenient without feeling run-down. Our teams are also savvy as we encourage innovation and an entrepreneurial spirit. We love what we do and we are committed to excellence across our customer experience, employee experience, the products we offer and the relationships we build.

THE TEAM

Everyone on our Retail Team works together towards a common: to maximize sales by creating best in class experiences that focus on education first service. By being knowledgeable, friendly and inviting, our retail teams are committed to building relationships with our customers and contribute to anenvironment that is fast-paced, fun and full of opportunity.

As Key Leader, you will be responsible for:

• Supporting the store leadership team in driving business results
• Represent the store leadership team when they are not in store
• Providing feedback to your team in support of operational and service excellence
• Delivering an exceptional customer experience and always leading by example
• Opening and/or closing the store in alignment with company standards

Key Leader Qualifications:

• Minimum one year work experience in retail or sales environment leadership role
• Natural leader and excited to develop upon business acumen
• Team player and driven to excel
• Love of learning and growing your skill set
• Committed to delivering an exceptional customer service experience
• Flexible availability to support the needs of the business
• Ability to troubleshoot and think clearly in times of high volume
• Previous knowledge of the Cannabis industry considered an asset
• Applicants must be 19 years of age or older

This position is based out of Toronto, Ontario.

Note: The successful candidate will be required to complete background and reference checks.

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements. 
Superette welcomes applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.